Legal Information

Website Owner:

Country-Specific Additional Requirements: Italy

  • Supervisory Authority:
    • Authority Name:
    • Contact Details:
  • Clear Pricing Information: All service prices must clearly indicate whether taxes, delivery costs, and additional elements are included
  • Permitted Activities: Details of activities authorized for consumers and service recipients
  • License Information: Sulmona

Electronic Contracting Information

Booking Procedures:

Contract Conclusion Steps: The following steps must be completed to finalize a booking:

  • Select dates and room type
  • Enter guest information
  • Review booking details
  • Complete payment
  • Receive confirmation email

Electronic Document Management:

  • Contract Archiving: Booking confirmations are filed in the Amenitiz system and can be accessed from there
  • Error Correction: Guests can modify or correct booking information by contacting the business and providing modification details
  • Contract Languages: Bookings are formalized in the local language.

Terms and Conditions:

  • General Conditions:
  • Contract Confirmation: Booking acceptance is confirmed via online communication, such as email, whatsapp, etc

Country-Specific Electronic Contracting Requirements: Italy

  • Service Pricing: Clear and unambiguous pricing for all services, including taxes and additional costs
  • Consumer Activities: Details of permitted activities and contract information for authorized services
  • B&B Requirements: CIN code display (mandatory for all B&Bs)

Additional Website Terms

Intellectual Property

  • Website Content: Ownership of website content & images is by Amenitiz Solutions
  • Trademark Information: The name Albergo Stella di Bono snc, associated logos, and distinctive marks are trademarks or registered trademarks of Albergo Stella di Bono snc. These trademarks may not be used without prior written permission except as necessary for legitimate review or commentary purposes.
  • Usage Rights: Guests may view and print content for personal, non-commercial use related to potential or actual bookings

External Links

  • Third-Party Websites: Our website may contain links to external websites operated by third parties, including but not limited to:
    • Tourism Information: Local attraction and destination websites
    • Transportation Services: Airlines, car rental, and public transport sites
    • Partner Services: Restaurant reservations, activity bookings, and local services
    • Social Media: Links to our social media profiles and sharing capabilities
  • Liability Disclaimer:
    • No Endorsement:
      • Links to third-party websites do not constitute endorsement of their content, services, or business practices. We do not control these external sites and are not responsible for their:
      • Content Accuracy: Information provided on external websites
      • Privacy Practices: How third parties collect and use personal data
      • Service Quality: Products or services offered by third parties
      • Availability: Continued operation or accessibility of external sites
    • User Responsibility:
      • Users access external websites at their own risk and should:
      • Review Terms: Read the terms and conditions of external sites
      • Verify Information: Confirm details independently before relying on third-party information
      • Exercise Caution: Be aware of different privacy and security practices
    • Reciprocal Linking:
      • Linking to Our Site:
        • Other websites may link to our homepage with prior permission. Deep linking to specific pages requires explicit written consent.
      • Link Requirements:
    • Appropriate Context: Links should be in appropriate, travel-related contexts
      • No Misrepresentation: Links must not suggest unauthorized affiliation or endorsement
      • Compliance: Linking sites must comply with applicable laws and regulations

Liability and Warranties

  • Website Availability:
    • Service Commitment:
      • We strive to maintain continuous website operation and provide reliable access to our booking services. However, we do not guarantee:
      • 100% Uptime: Uninterrupted website availability
      • Error-Free Operation: Complete absence of technical issues
      • Compatibility: Perfect functionality across all devices and browsers
    • Planned Maintenance:
      • Scheduled Downtime: Website may be temporarily unavailable for maintenance
      • Advance Notice: We will attempt to provide notice of planned maintenance when possible
      • Emergency Maintenance: Urgent technical issues may require immediate service interruption
  • Information Accuracy:
    • Content Standards:
      • We make every reasonable effort to ensure the accuracy of information on our website, including:
      • Room Descriptions: Accurate portrayal of accommodations and amenities
      • Pricing Information: Current rates and applicable fees
      • Availability Data: Real-time inventory management
      • Property Information: Accurate facility and service descriptions
    • Limitations:
      • Dynamic Information: Prices and availability are subject to real-time changes
      • Third-Party Information: External content may not be under our direct control
      • Translation Accuracy: Non-native language versions may contain minor variations
      • Verification Recommended: Important details should be confirmed directly with the property
  • Technical Issues:
    • System Limitations: Our liability for technical problems is limited as follows:
    • Force Majeure: No liability for issues beyond our reasonable control
    • Internet Connectivity: Not responsible for user's internet connection problems
    • Device Compatibility: Limited liability for device-specific technical issues
    • Browser Compatibility: Website optimized for current browser versions
  • Technical Support:
    • Best Efforts: We will make reasonable efforts to resolve technical issues promptly
    • Alternative Booking: Phone booking available if website technical issues occur
    • Limitation of Damages: Liability limited to direct damages actually incurred

Data Protection

Applicable Law and Jurisdiction

  • Governing Law:
    • These terms and conditions, and any disputes arising from your use of this website or our services, are governed by the laws of Italy.
    • Legal Framework:
      • Primary Jurisdiction: Italy law applies to all contractual relationships
      • Consumer Protection: Local consumer protection laws remain applicable
      • International Guests: Rights under home country consumer protection may apply
      • EU Regulation: Where applicable, EU regulations supplement local law
  • Dispute Resolution:
    • Primary Jurisdiction:
      • Legal disputes will be subject to the jurisdiction of the courts of Sulmona, unless:
      • Consumer Protection Laws: Require disputes to be heard in consumer's home jurisdiction
      • Mandatory Arbitration: Alternative dispute resolution is required by local law
      • International Treaties: Bilateral agreements provide different dispute resolution mechanisms
  • Alternative Dispute Resolution:
    • Mediation Services: [IF APPLICABLE] Mediation available through [MEDIATION SERVICE]
    • Online Dispute Resolution: EU consumers may access ODR platform at http://ec.europa.eu/odr
    • Industry Arbitration: [IF APPLICABLE] Tourism industry arbitration services available
    • Consumer Ombudsman: [IF APPLICABLE] Consumer complaint services in relevant jurisdiction

International Considerations

  • Cross-Border Bookings:
    • For international guests, the following additional considerations apply:
    • Currency: Prices displayed in Euro unless otherwise specified
    • Exchange Rates: Currency conversions are estimates; actual charges may vary
    • International Law: Some international treaties may affect dispute resolution
    • Consular Services: Guests may contact their embassy/consulate for assistance with disputes

Website Hosting Information

The website is hosted by Amenitiz SL.